Shocking Moment As Taco Bell Manager Throws ‘Boiling Water’ On Customers Caught On CCTV

A famous fast food chain Taco bell has been sued for $1,000,000 over an employee throwing boiling water on two customers. 

The incident took place on 17 June when Brittany Davis and a minor referred to as C.T. entered Taco bell after their $30 order was made incorrectly twice in a row. 

The plaintiff claimed that they were then locked in the restaurant and the staff became “combative” towards them and even challenged the teenager to a fight.

The CCTV footage shows the person identified as the general manager going on fill a jug of boiling water. The manager then walked over to the counter where the customers were standing and threw it on them. 

The manager can be even seen filling the second jug of water, luckily before she could reach the counter again the victims fled the scene. 

Later on, on 13 July, Brittany Davis and her niece filed a lawsuit for $1M for damages. The suit claimed that both the victims suffered ‘large and deep burns.

The lawsuit was filed by Ben Crump and Paul Grinke. They also claimed that Brittany had to be airlifted to Parkland’s ICU unit and suffered ten seizures on the way to the hospital.

The defendants named in the lawsuit are Yum! Brands, Taco Bell Corp., Taco Bell of America, Taco Bell #22872, North Texas Bells, and two employees.


On 22 July the CCTV footage of the incident was released.

Crump said: “The actions of Taco Bell employees and manager in this incident are callous, outrageous, and inexcusable.”

He further added: “This tragic and violent incident that has caused customers, one being a child. Life-altering burns and psychological damage over a taco order raise questions about Taco Bell’s hiring and vetting process. As well as their training procedures relating to resolving disputes with customers.”

 “Brittany and C.T. barely escaped this nightmare of an establishment with their lives and will have to live with the damage done here forever. There needs to be a deep and thorough investigation as to why these employees were so violent and why employees had a firearm on the property of Taco Bell.”

Taco Bell told in a statement: “Everyone deserves to feel safe in Taco Bell restaurants. We take this very seriously and are working with our local franchisee to investigate. Due to pending litigation, we are unable to comment further on the specifics of the incident.”